Shipping Policy

At Patna Fish Bhandar, we aim to provide a seamless shopping and shipping experience for our customers. Please review our detailed shipping policy below to understand how your orders will be processed, shipped, and delivered.

 Delivery Address and Accuracy

a)       Orders will be delivered to the address provided at the time of purchase. It is the buyer’s responsibility to ensure the address is accurate and complete. An incorrect or incomplete address may lead to delays or undelivered packages, for which Patna Fish Bhandar will not be held responsible.

b)       In case you realize there is an error in the delivery address after placing your order, please contact our customer support team immediately to update the details before the order is dispatched.

 Delivery Confirmation and Tracking

a)       Once your order is shipped, you will receive a confirmation Mobile at the  address provided during your registration. This Mobile Number will include your order details, the shipping date, and, if available, a tracking number to monitor your shipment’s status.

b)       You can use the tracking number on the courier partner’s website to track the delivery of your order in real-time. This will help you stay updated on your shipment’s location and expected delivery time.

 Customer Support and Assistance

a)       For any questions or concerns related to your shipment, you can contact our helpdesk at patnafish@gmail.com. Our support team is available to assist with tracking information, address changes before dispatch, or any issues faced during delivery.

b)       We recommend contacting our support team as soon as possible if you encounter any issues, as this will allow us to provide timely and effective assistance.

Patna Fish Bhandar is committed to delivering high-quality Fish safely and efficiently to your doorstep. Thank you for choosing us for your Shop needs, and we appreciate your understanding and cooperation with our shipping policies.