Return & Refund Policy

1. General Policy:

We want you to be satisfied with your purchase. If you are not completely happy, you can return most items within 30 minutes of receipt for a full refund or exchange.

2. Eligibility for Returns:

• Items must be unused, in their original condition, and in the original packaging.

• Proof of purchase (receipt or order confirmation) is required.

• Certain items, such as personalized or sale items, may not be eligible for return.

3. How to Initiate a Return:

• Contact our customer service team at [contact email/phone number] to initiate the return process.

• We will provide you with a return authorization number and instructions on how to return your item.

4. Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent).

• Original shipping costs are non-refundable.

5. Refund Process:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Exchanges:

If you would like to exchange an item for a different size or weight, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 30 minutes of receiving the item. We will arrange for a replacement or refund.

8. Contact Us:

For any questions about returns or refunds, please reach out to us .

Feel free to adjust the terms and conditions based on your specific needs and local regulations.